Terms & Conditions

  • A customer becomes eligible for Linen Club Rewards membership by making a purchase from an exclusive Linen Club brand outlet only. A membership form has to be filled at the store for becoming a member. Becoming a member is voluntary and subject to terms and conditions, as applicable from time to time.
  • Providing a correct mobile number is mandatory for becoming a member. The registered mobile number is your unique Linen Club Rewards ID and should be quoted for all future communications with Linen Club. Only Indian mobile numbers are eligible to become a member.
  • All communications including voucher codes, benefits and rewards information, point balance and redemption will be sent to the registered mobile number of the member.
  • The Linen Club Rewards membership is available at the sole and absolute discretion of Linen Club. Each member may only hold one exclusive Linen Club Rewards membership and the membership can not be held jointly with any other person (s)
  • In case of a change in the mobile number, a member can put in a request to change the same in his/her Linen Club Rewards membership at any exclusive Linen Club stores by providing the necessary ID proof. However entertaining such requests will be at the sole discretion of Linen Club.
  • The information that any member provides to Linen Club at the time of joining Linen Club Rewards will be processed and stored by Linen Club/any authorized vendor information systems. To help the member get the maximum benefits out of the Linen Club Rewards membership, regular updates, offers, relevant information and tips will be sent to members.
  • When a member registers for Linen club Rewards membership, Linen Club shall automatically have been granted the (under consent from the member) right to communicate with the member through email, SMS, phone calls, and other means of communication.
  • In case the registered mobile number is in DND list of National Do Not Call list, then the member may not get some or all of the SMS communication sent by Linen Club.
  • The reward points earned by Linen Club Rewards members are valid for 1 year from the date of purchase and will expire automatically. The points should be redeemed within the stipulated time frame. Points once expired will not be credited back and no such requests will be entertained by Linen Club.
  • Despite the expiry of points, members shall be able to retain their membership in the particular tier in accordance with the program structure.
  • Under the program, points cannot be earned or redeemed during any end of season sale (EOSS) or promotions. Point redemption bill cannot be clubbed with any other discount/gift voucher or promotional offer. One bill-one redemption/offer rule will be applied.
  • The minimum points required to be earned before redemption are 100. Member can redeem points after reaching 100 points.
  • Linen Club reserves the right to change, modify or withdraw any or all of the privileges including reward points and gift/ discount vouchers associated with the Linen Club Rewards.
  • In case of any dispute, the decision of Linen Club will be final and abiding by the Linen Club Rewards members.
  • In case any member wishes to opt out of the program and its benefits, they can send an email to [email protected] or put in a request at any of the exclusive Linen Club stores.